Error: Please Provide Correct PGP Keys and Passphrase

Issue

After enabling the PGP Encryption Options setting and adding a PGP private key file, the connection setup tests fail with the following error:

PGP Support Test: Please provide correct pgp keys and passphrase.

Environment

File connectors that support PGP encryption

Resolution

To resolve this issue, do the following:

1. Ensure your PGP private key file is valid and in the correct format:

   -----BEGIN PGP PRIVATE KEY BLOCK-----
   <Base64-encoded_key_data>
   -----END PGP PRIVATE KEY BLOCK-----
   

2. In Fivetran, go to your connection page.
3. Select the Setup tab.
4. Click Edit connection.
5. In the PGP Private Key field, upload your updated file.
6. Click Save & Test.

Cause

This issue occurs when the PGP private key file you upload while setting up your connection is either invalid or incorrectly formatted.