Error: Read Timed Out While Running Query

Issue

The connection fails. The following error appears:

java.sql.SQLException: Read timed out while running query

Environment

SQL Server connectors

Resolution

To resolve this issue, check your database's CPU and RAM usage. If your connection's syncs occur during peak usage, consider reducing the sync frequency. To learn more, see our Sync frequency and scheduling documentation

If your database's load is consistently high, consider upgrading its resources to ensure queries complete within a reasonable time.

Cause

This issue may occur when your database is under high load, causing our queries to time out.