Playvox Lite
Playvox is a quality and workforce management solution.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | INTEGRATION, INTERACTION, JOB, and TEAM tables. |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Playvox setup guide to connect Playvox with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables and their child tables:
CALIBRATIONCAMPAIGNCOACHINGCOURSECUSTOM_FIELDDISPUTEEVALUATIONROLESCORECARDTEAMUSERSWORKLOAD_ASSIGNMENT
We also re-import the TEAM table once a week to capture updates and deletes.
We re-import the following tables and their child tables during every sync:
INTEGRATIONINTERACTIONJOB
Schema information
This schema applies to all Playvox connections.
Explore Playvox schema ERD