Zendesk Workforce Management Lite Private Preview
Zendesk Workforce Management is a software that automates staffing, scheduling, and performance tracking.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API |
Setup guide
Follow our step-by-step Zendesk Workforce Management setup guide to connect Zendesk Workforce Management with your destination using Fivetran connectors.
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Sync overview
To capture new records, we incrementally sync the following tables:
ACTIVITYACTIVITY_TYPEAGENTAGENT_ACTIVITYAGENT_ATTENDANCEAGENT_TIME_OFF
Schema information
This schema applies to all Zendesk Workforce Management connectors.
Explore Zendesk Workforce Management schema ERD