Zoho Desk Lite
Zoho Desk is a customer service platform.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | |
| History mode | ||
| Custom data | check | ACCOUNT, ACCOUNT_TIME_ENTRY, AGENT_TIME_ENTRY, CALL, CONTACT, CONTACT_TIME_ENTRY, CONTRACT, PRODUCT, TASK, TASK_TIME_ENTRY, TICKET, and TICKET_TIME_ENTRY tables. |
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Setup guide
Follow our step-by-step Zoho Desk setup guide to connect Zoho Desk with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables and their child tables:
ACCOUNT_TIME_ENTRYACCOUNTAGENT_TIME_ENTRYCALLCONTACT_TIME_ENTRYCONTACTCONTRACTGROUPSLABELTASK_TIME_ENTRYTASKTICKET_TIME_ENTRYTICKET
We also re-import the following tables once a week to capture updates and deletes:
ACCOUNTAGENT_TIME_ENTRYCALLCONTACTCONTRACTGROUPSLABELTASKTICKET
Schema information
This schema applies to all Zoho Desk connectors.
Explore Zoho Desk schema ERD