Pylon Support Platform Lite Private Preview
Pylon Support Platform is a modern B2B customer support platform.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | ISSUE table. |
| History mode | ||
| Custom data | check | |
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | check | ISSUE table and its child tables. |
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Setup guide
Follow our step-by-step Pylon Support Platform setup guide to connect Pylon Support Platform with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the ISSUE table.
To capture new records, updates and deletes, we re-import the following tables and their child tables during every sync:
ACCOUNTUSERS
Schema information
This schema applies to all Pylon Support Platform connectors.
Explore Pylon Support Platform schema ERD