Retently Lite
Retently is a customer experience management platform.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | CAMPAIGN, CUSTOMER, LATEST_SCORE, and TEMPLATE tables. |
| History mode | ||
| Custom data | check | OUTBOX and FEEDBACK tables. |
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | check | REPORT table. |
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
NOTE: You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Retently setup guide to connect Retently with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following table tables and their child tables:
COMPANYCUSTOMERFEEDBACKOUTBOXREPORT
To capture updates and deletes, we re-import the CUSTOMER table and its child tables once a week.
We re-import the remaining tables in every sync to capture updates and deletes.
Schema information
This schema applies to all Retently connectors.
Explore Retently schema ERD