Gorgias Lite
Gorgias is a customer support platform for ecommerce businesses.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
NOTE: You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Gorgias setup guide to connect Gorgias with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables and their child tables during each sync:
INTEGRATIONJOBMESSAGERULESSATISFACTION_SURVEYTAGSTEAMUSERSVIEWVIEW_ITEMWIDGET
We also re-import these tables and their child tables once a week to capture updates and deletes.
To capture updates and new records, we incrementally sync the following tables and their child tables during each sync:
CUSTOMERMACROTICKET
We also re-import these tables and their child tables once a month to capture deletes.
Schema information
This schema applies to all Gorgias connectors.