How Can I Get Net Promoter Score (NPS) Data?

Question

How can I get Net Promoter Score (NPS) data?

Environment

Connector: Appcues

Answer

We sync NPS events to the name column of the EVENT table in the format: nps_<event_name>. We sync the associated event values to the EVENT_ATTRIBUTE table. You must join the EVENT and EVENT_ATTRIBUTE tables to see the values associated with each NPS event.