Will Fivetran Re-Import Data if I Update the API Key?

Question

If I update the API key associated with my connection, will Fivetran re-import all of my Freshdesk data?

Environment

Connector: Freshdesk

Answer

No, updating the Freshdesk API key associated with your connection won't trigger a full re-import of your data. We will continue incremental syncs from the last successful sync point and only import new or updated data.

However, you must ensure that the Freshdesk user associated with your new API key has administrator privileges. For more information, see our Freshdesk Setup Guide.