Refunded and/or Cancelled Orders Are Missing From Shopify Tables
Shopify handles refunded and/or cancelled orders as follows:
- If a Shopify order is refunded due to being out of stock, the order appears in the
ORDER_ADJUSTMENT
table but not in theORDER_LINE_REFUND
table. - If an order is cancelled, it appears in the
ORDER_LINE_REFUND
table but not in theORDER_ADJUSTMENT
table.
No Action Required
This behavior is expected and is the default functionality of the Shopify app. You don't need to take any action.