Error: Cannot select - Access to API Is Forbidden

Issue

While selecting a table in the schema, the following error appears:

Cannot select - Access to Ticket API is forbidden. To sync this table, you need administrator permissions.

Environment

Connector: Zendesk Support

Resolution

Ensure that the Zendesk account authoring the connection has an Administrator role. To check if your account is an Administrator, see our setup guide.

Cause

A Zendesk Administrator role is required to select some tables in the schema. For security reasons, Fivetran does not sync tables without the required access.