Why Are Timestamps Different Between Zendesk and My Destination?

Question

Why are the timestamps I see in my Zendesk instance different from the timestamps in my destination?

Environment

Connector: Zendesk Support

Answer

Zendesk displays timestamps in your local time zone, but the Zendesk API returns timestamps in UTC. Fivetran syncs the API values, so the Zendesk timestamps in your destination are in UTC.