Long-Running Syncs

Question

Why do I see long-running syncs for my HubSpot connector?

Environment

Connector: HubSpot

Answer

The HubSpot connector re-imports certain tables based on the amount of data retrieved from the API. It also re-imports certain tables at regular time intervals. When these re-imports are occurring in the sync, it causes longer sync times. The variation in re-imports in the day results in different sync lengths.

For more information on the re-imports, see our documentation.

You can observe this behavior by choosing the 1-week bar on the connector dashboard. Here you can see the daily occurrence and the sync size compared to the other incremental syncs.

Otherwise, query your logs for records_modified. This will allow you to see the number of rows updated, as well as the tables impacted by the longer sync times.