Sites Missing from the Sync Lists From Site Drop-Down Menu

Issue

Despite having access to a SharePoint site, it is missing from the Sync Lists From Site drop-down menu when configuring a connection.

Environment

Connector: Microsoft Lists

Resolution

To resolve this issue, ensure that the authorizing user's SharePoint account has read access to the relevant top-level site or hub site. For more information, see our Microsoft Lists prerequisites.

You can manage site permissions in the Microsoft 365 admin center. To learn more, see the Microsoft documentation on managing sites in the admin center.

Cause

This issue occurs when the authorizing user's SharePoint account doesn't have read access to the relevant top-level site or hub site.