Why Does Fivetran Need Super Admin User Permissions To Sync Data?

Question

Why does Fivetran require Super User admin permissions to sync data?

Environment

Connector: RingCentral

Answer

When Fivetran syncs data from RingCentral's API using an account that has User Admin permissions or below, some endpoints return the following response error:

{ "errorCode" : "CMN-419", "message" : "In order to call this API endpoint for another extension, one of the following permissions [ReadUserDevices] have to be granted with extended scope to the authorized user.", "errors" : [ { "errorCode" : "CMN-419", "message" : "In order to call this API endpoint for another extension, one of the following permissions [ReadUserDevices] have to be granted with extended scope to the authorized user.", "permissionsName" : "ReadUserDevices" } ], "permissionsName" : "ReadUserDevices" }