Facebook Ads Troubleshooting
Learn how to troubleshoot common issues with Facebook Ads connections.
Data Integrity
- Data Discrepancies Between Facebook and the Destination
- Fields From the UI Not Configured in the Connector
- How Can I Ensure My Custom Report Matches the Report I See in Facebook?
Errors, Warnings, and Alerts
- Error: Access Token Is Expired
- Error: Could Not Link Facebook to Fivetran
- Error: Following Asynchronous Jobs Were Not Completed on Facebook's Side
- Error: Permission Denied
- Error: Table Reports Are Causing a Change in the Sync Level
- Error: The
business_management
Permission Isn't Granted - Error: Unable to Validate Querying API for Each Account
- Error: URL Signature Expired
- Error: We Could Not Sync Data for Accounts
FAQ
- Can I Get Performance Metrics for Individual Facebook Ads Creatives?
- Can I Track Who Views My Profile?
- What Is the Difference Between the Facebook Ads and Facebook Pages Connectors?
- Where Can I Find the
page_link
Metric?
How To
- Find the
subscribe_website
andsubscribe_total
Metrics - Get 3-Second Video Views
- Get Landing Page Views Data
- Get the URL_TAG Information
- Get UTM Parameter Data
- Get the Website URLs Associated With Your Ads
- Get Values for Video Plays
- Reduce Facebook API Rate Limit Errors
- Sync Custom Conversions Data
- Sync Facebook Pixel Data
- Sync
submit_application_website
andsubmit_application_total
Event Types - Update a Facebook Access Token Using the REST API
Setup and Configuration
- Can I Add or Remove Fields From an Existing Prebuilt Report?
- Can I Create Facebook Ads Custom Reports Using Connect Cards?
- Can I Sync
fbclid
Data? - Can the Facebook Ads Connector Sync Instagram Ads Data?
- Do the Facebook Connectors Support Two-factor Authentication?
- Error: Access Token Is Expired
- Error: Could Not Link Facebook to Fivetran
- Error: Permission Denied
- Error: Unable to Validate Querying API for Each Account